Last updated: October 29, 2026
This Privacy Policy describes how Flourish Frame Ltd (“Flourish Frame”, “we”, “us”), a company registered in Colorado, collects, uses and protects personal information when you visit flourishframe.com or buy from us.
Information we collect
- Order details: your name, billing and shipping address, email address, phone number and the items you order.
- Payment details: we currently accept bank transfer and check. We receive only what we need to match and record your payment; this website does not collect or store card numbers.
- Account details: if you create an account, your login details and order history.
- Messages: what you send us through our contact form.
- Technical data: IP address, browser type and pages visited, recorded in server logs and in cookies needed for the cart, checkout and login.
How we use it
- To process, ship and support your orders, including returns and refunds
- To answer your questions and messages
- To keep the website secure and prevent fraud
- To meet our legal, tax and accounting obligations
We do not sell your personal information and do not use it for targeted advertising.
Who we share it with
Only those who help us run the store: shipping carriers that deliver your order, our website hosting provider, banks that process payments and refunds, and authorities where the law requires it.
Cookies
We use the cookies the website needs to work, such as those that remember your cart and keep you signed in. You can block cookies in your browser, but parts of the store may stop working.
How long we keep it
We keep order records for as long as tax, accounting and legal rules require, and contact messages for as long as needed to deal with your request.
Your choices and rights
You can ask us to access, correct or delete your personal information, subject to record-keeping rules. Depending on where you live, state privacy laws such as the Colorado Privacy Act, where it applies, may give you further rights. To make a request, contact us through our contact form or email info@flourishframe.com. We will reply within a reasonable time and may need to confirm your identity.
Security
We use reasonable technical and organizational measures, including encrypted (HTTPS) connections, to protect personal information. No transmission or storage method is completely secure.
Children
This website is not aimed at children under 13, and we do not knowingly collect their personal information.
Updates
We may change this policy from time to time. The date at the top shows the latest revision.
Contact
Flourish Frame Ltd · 4074 S Oneida St, Denver, CO 80237 · info@flourishframe.com
Contact: Minnie Johnson